Privacy Notice

Wholeness to Freedom Ministries

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At Wholeness to Freedom Ministries, your trust matters deeply to us. We are committed to protecting your personal information and honoring your privacy as we serve our community with care, dignity, and integrity.

 

What Information We Collect

We may collect personal information when you:

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• Contact us through our website or by email

• Submit an inquiry for counseling services

• Register for events or programs

• Make a donation

• Volunteer with us

• Subscribe to receive ministry updates

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This information may include your name, email address, phone number, mailing address, and any details you choose to share with us.

 

How We Use Your Information

We use your information to:

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• Communicate with you about services, events, or updates

• Provide counseling, support, or program services

• Process donations and send receipts

• Coordinate volunteer opportunities

• Improve how we serve our community

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If you submit a counseling inquiry through our website, your information will be shared with the lead of our Counseling Team so they, or another WFMI counselor, can follow up with you.

 

Please do not include any sensitive or protected health information in your counseling inquiry. We ask that you only provide your name, contact number, and the type of counseling you are interested in. You will have the opportunity to share more detailed information directly with our Counseling Team when they follow up with you.

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If you choose to subscribe to our newsletter, your name and email address will be used to send you digital newsletters, ministry updates, and relevant communications.

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Important Notice About Counseling Inquiries

While we take care in handling your information, please note that information submitted through website forms or email is not intended for the transmission urgent medical or mental health information. If you are experiencing a crisis or need immediate support, please contact a licensed professional or emergency services in your area.

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Email Communications & Subscriptions

If you subscribe to receive emails from us:

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• You will receive newsletters and ministry updates 

• You may unsubscribe at any time by clicking the “unsubscribe” link included in our emails or contact us to request to be removed from any mailing lists.

• We respect your preferences and will remove you from communications upon request

 

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How We Protect Your Information

We take reasonable steps to safeguard your personal information through secure systems and limited access. Only authorized individuals have access to the information necessary to perform their roles.

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Counseling and Confidentiality​

We respect the sensitive nature of counseling services. Any personal information shared in counseling settings is handled with strict confidentiality in accordance with applicable laws and ethical standards.

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Sharing of Information

​We do not sell, trade, or share your personal information with third parties for marketing purposes.

We may only share information when:

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• Required by law

• Necessary to protect the safety of individuals

• Needed to fulfill a service you have requested 

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Your Choices

You may:

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• Request updates to your personal information

• Ask to be removed from email communications at any time

• Contact us with any privacy-related questions or concerns

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Third-Party Services

Our website may use trusted third-party services (such as donation or email platforms) to help us operate effectively. These providers have their own privacy policies and security measures in place.

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Updates to This Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with the updated effective date.